HOW DO I PURCHASE A SUBSCRIPTION TO THE KBA ONLINE DIRECTORY?
Bank Members have full access to all the information on the KBA Online Directory at no charge; Sign In with your kybanks.com username and password. Associate Members, Endorsed Vendors and Bank Counsel Division need to subscribe. Email Michelle Madison mmadison@kybanks.com to purchase a subscription; cost is $106 annually (includes 6% KY sales tax).

HOW DO I GET A PRINTABLE PDF?
A Printable PDF is available for download under the INSTITUTIONS tab on kbadirectory.com. The PDF is available to Member Banks as a part of your KBA Bank Membership. The PDF is available to Associate Members, Endorsed Vendors and Bank Counsel Division members, subscription required. Printable PDF copies are available to non-members for $212 (includes 6% KY sales tax): email Michelle Madison mmadison@kybanks.com to order a copy. Printable PDFs are for the login user only.

NEED LOGIN ASSISTANCE?
If you are a KBA member use your kybanks.com username and password to sign in to those areas marked with a padlock icon. All other KBA Directory sections do not require a login.
  
WHY DO I GET ACCESS DENIED?
You need a KBA Directory subscription. Non-bank members (KBA Associate, KBA Associate and Endorsed, and Bank Counsel Division members) require a subscription to access the INSTITUTIONS section of the KBA Directory.

WHEN ARE FINANCIAL UPDATED?
Financials are updated on a bi-annual schedule, 45 days after fiscal and calendar years end.

WHEN ARE OFFICERS AND DIRECTORS UPDATED?
At minimum members are contacted annually and provided a member report that lists the contacts, directors, and locations. Annually this is sent by email to a directory update contact. Members Services also provides a profile report during bank visits with primary contacts.

HOW DOES KBA COLLECT OFFICER AND DIRECTORS NAMES?
KBA member services travels the Commonwealth meeting with primary contacts at each of our members. During these visits, KBA provides a member profile allowing members to review key contacts, Directors and location information. KBA uses the member profile to update the member bank information that is viewable on this site. Member Profiles are also emailed annually to the KBA Directory Contact at each member giving you an opportunity to review and update the information.

HOW DO I UPDATE MY LISTING?

Email Michelle Madison mmadison@kybanks.com.

*Data originates from other sources which the KBA believes to be reliable. Although compiled under strict guidelines and technical rules, the KBA cannot, and does not, guarantee the strict accuracy of all information presented, nor the complete absence of errors or omissions because of the possibility of human and mechanical errors; hence no responsibility for same can be or is assumed. We request notification of any inaccuracy so that it may be corrected in the next update. Email Michelle Madison with corrections, additions or updates: mmadison@kybanks.com.

**Selina Parrish, KBA Director of Membership, travels the Commonwealth meeting with primary contacts at each member bank. During these visits, she provides a member profile allowing members to review key contacts, Directors and location information. KBA uses the member profile to update the member bank information that is viewable in the KBA Directory. Member Profiles are also emailed annually to the KBA Directory Contact at each member giving you an opportunity to review and update the information. At any time KBA Members can request a copy of the profile for review. Please contact Selina Parrish with any updates or questions: (502) 736-1282 or sparrish@kybanks.com.